Contact Us
Our customer care team is here to assist with any questions about your order, a particular style, or your visit to our boutique. There are several ways to get in touch — please choose the option that suits you best.
Get in touch
Our customer care team is here to assist with any questions about your order, a particular style, or your visit to our boutique. There are several ways to get in touch — please choose the option that suits you best.
Live chat
For immediate assistance chat with our customer care team online.
Available: 10am – 4pm NZT
Ideal for product, sizing and order enquiries
To start live chat, click here, or use the chat bubble in the bottom right corner of the screen.
Email us
Prefer to get in touch by email? Send us a message and our team will respond as soon as possible.
Email: online@scarpa.co.nz
We aim to reply within one business day.
Call our boutique
To speak directly with our in-store team, call:
Phone: (09) 520 1424
Available during boutique trading hours.
Helpful information
You may find the answer you’re looking for in one of the pages below:
Frequently Asked Questions
Shipping & Returns
Our VIP Programme
Our Flagship Store
About Scarpa
If you need further assistance, please don’t hesitate to get in touch — our team is happy to help.