SIZE & FIT
Shopping with Scarpa:
Here are some tips on how to ensure your order goes smoothly:
- Please provide a daytime delivery address where someone will be available to receive your delivery.
- We are unable to make alterations or additions to your order once confirmation has been sent.
- Please complete the returns form included with your purchase.
- All returned items must be as new, in original packaging and condition.
- All purchases are guaranteed against manufacturing defects for one year from the date of purchase.
- Scarpa will always meet its responsibilities under the Consumer Guarantees Act.
- Please keep your receipt as proof of purchase.
- Pre-order Items will be delivered within 20 - 30 days after payment.
- Some styles might have minor colour variances to the pictures depending on the manufacturer.
- Regular terms and conditions for returning the items will apply after you received your items.
We think we have the best customers in the world who shop with us over and over again - we pride ourselves on the fact that we are a repeat purchase business with one of NZs strongest retail brands. We are unapologetically quality, comfort and fashion focussed...and repeating this over many years has lead us to be highly regarded when it comes to the most important retail skill of all - creating trust. Our customers trust our expertise and love our brand having recently given us one of the highest retail brand scores* in NZ.