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Returns Policy

Returns Information:

Sale (reduced price) items and handbags are excluded from this return policy, as all sales of these items are final.

  • If unsuitable, online purchases may be returned by courier to any of our Scarpa stores for an exchange or refund as soon as possible ( Flexible Returns: 7 days after you receive your items ) after you receive them.
  • Please complete the returns form included with your purchase.
  • All returned items must be as new, in original packaging and condition.
  • All purchases are guaranteed against manufacturing defects for one year from the date of purchase.
  • Scarpa will always meet its responsibilities under the Consumer Guarantees Act.
  • Please keep your receipt as proof of purchase.

Click here to download the returns form